appy.agency
Modern Outsourcing Partnership

Don’t hire an admin. Subscribe to a team.

Managed operations, not hours. We build the systems, connect your tools, automate the repetitive work — and keep improving it every month. From €1,500/mo, less than the cost of one office hire.

Background delivering to teams at

HPOracleNexa LogisticsPrimeCare HealthAtlas ServicesVertex Mfg.
Partnership results

What compounds when you stop hiring and start partnering.

Representative outcomes from ongoing partnerships — measured in FTEs removed, hires avoided, and visibility gained.

3 FTEof work removed over 18 months

Onboarding, document routing, and HR admin automated end-to-end. Their ops manager moved off exec-assisting and onto growth projects.

Services Company · 80 employees

€240kper year vs. planned admin hires

Sales, operations, and inventory connected into one flow. Two back-office hires they'd already scoped never needed to happen.

Wholesale Distributor · 120 employees

0new ops hires since partnership

Two years in. Headcount flat, revenue up 40%. The leadership visibility dashboard pays for itself every month.

Professional Firm · 35 employees

The hiring trap

Growth means the back office grows too. Usually that means another hire.

Most SMBs solve operational overhead the same expensive way: add headcount. There's a different option.

Every new client adds manual work your team wasn't doing before.
Your people are doing admin instead of serving customers.
You're about to hire again — then you'll have to manage them too.
Pricing

One subscription. Priced like one hire.

Pick the tier that matches how much of your back office you want us to run. All tiers include a senior team, bespoke systems, automations, and continuous improvement. No timesheet games.

Starter

€1,500/month

Equivalent of one office hire

One operational area, handled end-to-end. A senior team on subscription, instead of a junior hire.
  • One workflow area owned end-to-end
  • Up to 3 active automations + integrations
  • Monitoring & maintenance included
  • Monthly ops review with your partner lead
  • Shared Slack / Teams channel
Start a partnership
Most popular

Growth

€3,500/month

Equivalent of 2–3 office hires

Multiple workflow areas covered. The output of a small ops team, without the hiring.
  • Multi-area back-office coverage
  • Unlimited automations within your stack
  • Priority response + partial on-call
  • Bi-weekly ops review
  • Dedicated partner lead
Start a partnership

Scale

From €7,500/month

Back-office team on subscription

Full ownership of your back office. Custom tools, direct team access, strategic roadmap.
  • Full back-office ownership
  • Custom internal software included
  • Direct Slack access to the full team
  • Quarterly strategic roadmap
  • Dedicated senior partner
Talk to a partner
Not ready for a partnership? Start with a standalone audit — €3,000 flat. Full map of where your ops are losing time and what’s worth fixing first. Credited toward any tier if you partner.
Book an audit
What’s in a partnership

Everything that keeps your team out of their real work.

Six capability areas, all included across tiers. What differs by tier is scope and response time — not what we do.

Bespoke systems
We design internal tools around how you actually work, not how software vendors wish you did.
Integrations
We connect the tools you already use so information flows without manual re-entry.
Automations
We automate repetitive tasks out of existence — then keep improving what's left.
Maintenance & monitoring
We own the systems we build. When something breaks, your team isn't the one fixing it.
Practical AI
We apply AI where it removes real work — triage, drafting, extraction, summaries.
Monthly reviews & roadmap
Your partner lead meets with you every month to review impact and plan what to improve next.
The math

Hiring an admin vs. partnering with us.

Same problem, two very different paths. Worth doing the calculation before the next job posting goes live.

 
Hiring an admin
Partnership from €1,500
Monthly cost
€3,000–5,000 loaded (salary + taxes + equipment)
From €1,500 — tier up or down anytime
Time to productive
3–6 months of hiring, onboarding, ramping
2 weeks — audit → foundation → live
Expertise
One person's skills and experience
A senior team across systems, integrations & AI
Systems improve over time
Rarely — they get maintained, not extended
Every month — continuous compounding
If they leave
Knowledge walks. Hiring restarts.
Partnership continues. Knowledge stays.
Capacity ceiling
One human's hours per week
A team's output + automation leverage
How partnership works

A three-stage partnership. Compounding from month one.

Audit, foundation, and then every month after that gets better than the last.

  1. 1
    Audit
    Weeks 1–3. We map your entire back office — current tools, bottlenecks, highest-leverage wins. You get a prioritized opportunity map whether or not we continue.
  2. 2
    Foundation
    Months 1–3. We build and integrate the core automations first. Wins start landing in weeks, not quarters. By month 3, your team already feels the shift.
  3. 3
    Compound
    Ongoing. Every month we remove more manual work, add more visibility, and improve what's live. Systems keep getting leaner. Your team stays focused on customers.
What changes

When a partnership is working, you feel it.

  • Less manual work, permanently
  • Faster turnaround across operations
  • Lower total back-office cost
  • Real-time visibility into what's happening
  • Growth without more admin hires
Who partners with us

Operations-heavy SMBs, 15 to 250 people.

We partner best with growing businesses where back-office manual work is about to drive the next hire.

Professional services

Accounting, consulting, agencies, legal operations.

Wholesale & distribution

Sales, inventory, and order-processing workflows.

Healthcare services

Patient intake, scheduling, and back-office ops.

Light manufacturing

Production tracking, quality checks, and reporting.

Logistics & operations

Dispatch, routing, and exception management.

Operations-led SMBs

Any business where back-office manual work drives the next hire.

About

Senior operators and engineers. No juniors, no handoffs.

A small EU-based team with enterprise pedigree and SMB execution speed. We partner with the clients we care about, for the long term.

We’re the team behind your back office — not a vendor you hire once and never see again. You work directly with the senior people who plan the work and deliver it. No offshore handoffs, no layers.

Our team has shipped automations, integrations, and internal tools across enterprise organizations and fast-growing SMBs — from HP and Oracle environments to operators moving from spreadsheets to real systems. Partnerships typically run years, not months.

20+
Years combined experience
100%
Senior-only delivery team
18 mo
Avg partnership length
Most
Clients who upgrade tier
FAQ

Questions partners ask before saying yes.

If something important isn't covered here, bring it up on the intro call.

What happens if we exceed our tier's capacity?

We'll tell you before you do. You either approve a prorated overage or we prioritize against the roadmap we agreed on. No surprise bills — transparency is the whole point of a subscription.

Can we upgrade or downgrade tiers?

Anytime, month to month. Growth is meant to be a path — most Starter clients upgrade within the first year as more of their back office lives with us.

Do we own the systems you build?

Yes. Everything we build lives in your accounts, on your stack, licensed to you. If the partnership ends, you keep all of it.

How do we off-ramp if it isn't working?

30 days' notice after the first 3 months. We do a proper handover — documentation, access, runbooks — so your systems keep running without us.

What if we already have an internal ops person?

Even better. We become force multipliers — they stay strategic, we handle implementation and day-to-day. Most of our strongest partnerships include an in-house ops lead.

Is this offshore or hourly labor?

Neither. We're a senior EU-based team, and we don't sell hours. You pay for managed outcomes — the back-office area is handled, systems get better every month, timesheets don't enter the conversation.

Can we start with just an audit?

Yes. The audit is a €3,000 standalone deliverable — a full map of where your ops are losing time and what's worth fixing first. Fully credited toward any tier if you decide to partner.

Book a call

See if partnership fits.

30 minutes. No pitch. You'll leave with a clear answer either way.

Would a partnership actually save you money?

Book a free 30-minute call. We’ll look at your back office and tell you honestly whether a partnership makes sense — and what it would save you vs. your next hire.

Book a free 30-min call