A CRM built for courier & delivery firms
Jobs, drivers, multi-drop routes and proof of delivery in one place — bookings route themselves, PODs file themselves, and month-end invoicing takes minutes, not days.
Free · no signup · a real plan and price in ~10 minutes, in your words.
- to a working prototype
- ~1 week
- to start
- €500
- that file themselves
- PODs
Off-the-shelf CRMs were built for a sales team. Not for courier & delivery.
Jobs arrive by phone, WhatsApp and email, then live on a whiteboard that’s wrong by ten o’clock — and a wrong whiteboard is a missed pickup.
Route planning is one person with the city in their head. The day they’re off, drivers cross town twice and the fuel bill quietly eats the margin.
PODs are photos on drivers’ phones. When an account client disputes a delivery, someone spends an hour scrolling a camera roll — and usually credits the job anyway.
Month-end invoicing means rebuilding every account’s jobs from paper run sheets. It goes out late, and the jobs nobody wrote down go out never.
See it from the inside
What your CRM would look like — screen by screen.
Not stock screenshots — this is the shape of the system we’d build for courier & delivery: your records, your stages, your words. Click through the screens.
The dispatcher’s screen at half past one — what’s on the road, what’s unassigned, and the PODs the system already filed.
A real starting point
Here’s the analysis we’d start from — for courier & delivery.
Not a template. This is the data model, pipeline and automations a business like yours actually runs on — mapped in your words. Your free analysis produces exactly this, shaped to you.
Your system, mapped
Your pipeline, exactly as your CRM would show it — your stages, your words. This is what we build from.
What it tracks
Where customers reach you
Connects to
Busywork the system takes over
- Booking confirmation — job ref, price and live-tracking link sent the moment a job lands
- POD on delivery — signature or doorstep photo emailed to the client within a minute of the drop
- Failed-drop rebooking — recipient gets a rebooking link before they’ve even rung to complain
- Monthly account invoicing — every account job rolled into one invoice on the 1st, PODs attached
What this replaces — where it hurts today
- Bookings scattered across three inboxes
- PODs lost on drivers’ phones
- Month-end invoicing rebuilt by hand
Your price, from your answers
Standard scopePrototype · 1 weekstart here
€500
- Client + job records
- One day’s dispatch board
- The POD-on-delivery automation
Full build
€4,000–€7,500
Estimate — it becomes one fixed price on the free call. Never hourly, no surprises.
What sets your scope
- · Live dispatch board & driver assignment
- · POD capture from the driver’s phone
- · Monthly account invoicing with PODs attached
Run · monthly
€180/mo
Hosting, monitoring, fixes and small improvements.
If you go all the way: ≈ €6,160 first year, all-in — and you own everything. Today's only decision is the €500 prototype.
Questions courier & delivery ask us
- Can drivers use it on the road — signatures, photos, route order?
- Yes. Each driver gets their run on their phone: stops in order, door codes, and a capture screen for signatures and doorstep photos. The POD lands on the job — and in the client’s inbox — the moment the drop is done.
- Our account clients dispute deliveries — does this actually help?
- This is exactly what it kills. Every job carries a timestamped, geotagged POD, and the monthly invoice attaches them automatically. A dispute becomes a thirty-second search, not an hour on a camera roll ending in a goodwill credit.
- How long until we’re live?
- A working prototype in about a week for €500. The full build usually lands in three to six weeks, depending on how many vans, account clients and integrations are in scope.
- Who owns the system and the data?
- You do — entirely. It’s your system, hosted for you, and you can export everything at any time. No per-seat lock-in.
Have a mess like this one?
Book a free 30-min call. We’ll sketch what your version of this system would look like — and put a number on it.
More businesses like yours
Find yours →Coaching & consultancy
Clients, sessions, programmes and invoices in one place — reminders and renewals chase themselves, so you spend your day coaching, not chasing.
See the plan
Watersports & beach clubs
Bookings, gear, instructors and sessions on one board — a weather hold is one tap to rebook the whole session, not a morning of refunds.
See the plan
Swim schools
Students, lessons, lanes and instructors on one board — the waiting list places itself, and every badge, assessment and term fee lives in one place.
See the plan