A CRM built for security services
Sites, guards, shifts and incidents on one board — check-calls escalate themselves, SIA licences chase their own renewals, and every post is covered before the client asks.
Free · no signup · a real plan and price in ~10 minutes, in your words.
- to a working prototype
- ~1 week
- to start
- €500
- that escalate themselves
- Check-calls
Off-the-shelf CRMs were built for a sales team. Not for security services.
A guard misses a check-call and you hear it from the client, not the system — one unmanned hour and the contract is suddenly up for review.
The rota lives in a spreadsheet only the ops manager understands. It breaks the week they’re off, and unfilled shifts turn straight into penalty deductions.
SIA licences expire quietly. Put an unlicensed guard on a post and it isn’t a fine — it’s the contract, and possibly your ACS score.
Incident reports get scribbled on paper and typed up days later. By the time the client sees one, the goodwill — and sometimes the claim — has already walked.
See it from the inside
What your CRM would look like — screen by screen.
Not stock screenshots — this is the shape of the system we’d build for security services: your records, your stages, your words. Click through the screens.
The control room’s screen — tonight’s cover, open incidents, invoicing — and what the automations already chased while the office was dark.
A real starting point
Here’s the analysis we’d start from — for security services.
Not a template. This is the data model, pipeline and automations a business like yours actually runs on — mapped in your words. Your free analysis produces exactly this, shaped to you.
Your system, mapped
Your pipeline, exactly as your CRM would show it — your stages, your words. This is what we build from.
What it tracks
Where customers reach you
Connects to
Busywork the system takes over
- Check-call monitoring — expects a call from every manned post each hour and escalates the moment one is missed
- Rota reminders — texts each guard the night before with their site, post and start time
- SIA licence chaser — flags a licence 60 days before expiry and blocks the rota if it lapses
- Invoice from timesheets — raises the client invoice from approved guard hours at the end of each period
What this replaces — where it hurts today
- Missed check-calls found out late
- Rota in one person’s spreadsheet
- SIA licences lapsing unnoticed
Your price, from your answers
Standard scopePrototype · 1 weekstart here
€500
- Site + guard records
- One site’s shift rota
- The check-call automation
Full build
€4,500–€8,000
Estimate — it becomes one fixed price on the free call. Never hourly, no surprises.
What sets your scope
- · Rota & shift-fill across many sites
- · Check-call monitoring & escalation
- · SIA licence tracking & compliance
Run · monthly
€200/mo
Hosting, monitoring, fixes and small improvements.
If you go all the way: ≈ €6,900 first year, all-in — and you own everything. Today's only decision is the €500 prototype.
Questions security services ask us
- Can it track SIA licences and hold our compliance records?
- Yes. Every guard carries their SIA licence, vetting and training records on their profile, and the system warns 60 days before anything expires — it can even block the rota so a lapsed licence never ends up on a post. Your ACS evidence stops being a scramble at audit time.
- What happens when a guard misses a check-call at 3am?
- The moment a scheduled check-call doesn’t land, the system nudges the guard, then escalates to the on-call supervisor — with the site, post and last-known status attached. You find out in minutes, not from the client the next morning.
- How long until we’re live?
- A working prototype in about a week for €500. The full build usually lands in three to six weeks, depending on how many sites, guards and integrations are in scope.
- Who owns the system and the data?
- You do — entirely. It’s your system, hosted for you, and you can export everything at any time. No per-seat lock-in.
Have a mess like this one?
Book a free 30-min call. We’ll sketch what your version of this system would look like — and put a number on it.
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