A CRM built for community pharmacies
Repeats, reminders, stock and deliveries in one place — patients re-order by text, the surgery gets chased automatically, and the uncollected shelf stops filling up.
Free · no signup · a real plan and price in ~10 minutes, in your words.
- to a working prototype
- ~1 week
- to start
- €500
- that re-order themselves
- Repeats
Off-the-shelf CRMs were built for a sales team. Not for pharmacies.
Repeat requests arrive by phone, paper slip and someone’s memory — one missed request and a patient runs out of tablets on a Sunday.
The ready shelf fills up with bagged scripts nobody collects; at day 28 they go back to stock and all that dispensing was for nothing.
Chasing the surgery for slow requests eats an hour a day — usually the pharmacist’s hour, the most expensive one in the building.
The delivery round lives on a paper list in the driver’s van. The week he’s off sick, nobody knows who was expecting insulin today.
See it from the inside
What your CRM would look like — screen by screen.
Not stock screenshots — this is the shape of the system we’d build for pharmacies: your records, your stages, your words. Click through the screens.
The pharmacist’s morning screen — repeats coming due, the ready shelf, today’s round — and what the reminders chased before the doors opened.
A real starting point
Here’s the analysis we’d start from — for pharmacies.
Not a template. This is the data model, pipeline and automations a business like yours actually runs on — mapped in your words. Your free analysis produces exactly this, shaped to you.
Your system, mapped
Your pipeline, exactly as your CRM would show it — your stages, your words. This is what we build from.
What it tracks
Where customers reach you
Connects to
Busywork the system takes over
- Repeat reminders — texts the patient a week before the tablets run out — one YES re-orders
- GP chaser — nudges the surgery when a request sits unanswered for 48 hours
- Ready-to-collect texts — fires the moment a script is checked and bagged
- Low-stock reorder — adds fast movers to the wholesaler basket before the daily cut-off
What this replaces — where it hurts today
- Repeats managed by memory
- Uncollected scripts piling up
- Delivery list in the van
Your price, from your answers
Standard scopePrototype · 1 weekstart here
€500
- Patient + repeat records
- The prescription pipeline board
- The repeat-reminder automation
Full build
€4,000–€7,500
Estimate — it becomes one fixed price on the free call. Never hourly, no surprises.
What sets your scope
- · Repeat cycle & patient reminders
- · Stock, pars & wholesaler ordering
- · Delivery rounds for housebound patients
Run · monthly
€180/mo
Hosting, monitoring, fixes and small improvements.
If you go all the way: ≈ €6,160 first year, all-in — and you own everything. Today's only decision is the €500 prototype.
Questions pharmacies ask us
- Does it work alongside our dispensing (PMR) system?
- Yes — we build around what you already use. Labelling and the clinical record stay in your PMR; the CRM handles the rest — repeat requests, patient reminders, the pipeline, stock pars and the delivery round — and anything with an export or API can feed it.
- Is patient data handled safely?
- Yes. Data is encrypted, hosted in the EU, and every staff member sees only what their role allows, with a full audit trail of who viewed and changed what. It’s built for GDPR from day one — and it’s your data, not ours.
- How long until we’re live?
- A working prototype in about a week for €500. The full build usually lands in three to six weeks, depending on how many services and integrations are in scope.
- Who owns the system and the data?
- You do — entirely. It’s your system, hosted for you, and you can export everything at any time. No per-seat lock-in.
Have a mess like this one?
Book a free 30-min call. We’ll sketch what your version of this system would look like — and put a number on it.
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